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Three people around a cafe table, one taking an order on a handheld card terminal while the other two sit with a book and drinks.

SaaS. Web Platform, Automation.

Five disconnected tools become one sales pipeline.

Client
B2B sales team, United States
Industry
SaaS
What we built
Web Platform, Automation
Timeline
7 weeks, 2024

Before

A single platform consolidating lead management, outreach, follow-ups, scheduling and reporting for a B2B sales team.

The sales workflow was split across five disconnected tools. Reps spent their day copying data between tabs instead of selling, and no single view of the pipeline existed because no single system held it.

What we built

  1. 01

    The decision that shaped it

    Rather than integrate five tools and inherit five failure modes, we consolidated the pipeline into one system built around the sequence the team actually follows. Consolidation was the point: every hand-off that disappears is a place data can no longer drift out of sync.

  2. 02

    What we engineered

    One platform carrying the pipeline end to end, lead management, outreach drafting, automated follow-up sequences, meeting scheduling and reporting, in a single system with a single record per lead.

  3. 03

    Lead management

    Outreach drafting. Automated follow-up sequences.

  4. 04

    What leaves the system

    Reps got their selling hours back, and the pipeline became reportable because it finally lived in one place.

Lead sourcesEnrichmentSequenceCRM record
  1. 01

    The decision that shaped it

    Rather than integrate five tools and inherit five failure modes, we consolidated the pipeline into one system built around the sequence the team actually follows. Consolidation was the point: every hand-off that disappears is a place data can no longer drift out of sync.

    Lead sourcesEnrichmentSequenceCRM record
  2. 02

    What we engineered

    One platform carrying the pipeline end to end, lead management, outreach drafting, automated follow-up sequences, meeting scheduling and reporting, in a single system with a single record per lead.

    Lead sourcesEnrichmentSequenceCRM record
  3. 03

    Lead management

    Outreach drafting. Automated follow-up sequences.

    Lead sourcesEnrichmentSequenceCRM record
  4. 04

    What leaves the system

    Reps got their selling hours back, and the pipeline became reportable because it finally lived in one place.

    Lead sourcesEnrichmentSequenceCRM record
  • Lead management
  • Outreach drafting
  • Automated follow-up sequences
  • Meeting scheduling
  • Pipeline reporting

What changed

Reps back to selling instead of copying data between tabs.

Reps got their selling hours back, and the pipeline became reportable because it finally lived in one place.

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